Terms and conditions for easeformula.co.uk
Version: 20 October 2026
Trial pack £14.90. If you don't cancel the delivery service within the voluntary 30-day period, the first four-month delivery follows for £139.60 in total, paid in 4 monthly payments of £34.90. You can cancel the delivery service at any time, without giving a reason.
1.1 These terms and conditions (the “terms”) apply to all contracts for the supply of products concluded through the website easeformula.co.uk between the following seller and the customer:
Nordics Co AS
c/o BA5 Invest AS
Cort Adelers gate 17
0254 Oslo
Norway
Nordics Co AS is an aksjeselskap (AS), a private limited company under Norwegian law, registered in the Norwegian Register of Business Enterprises (Foretaksregisteret, Brønnøysundregistrene) under number 932 343 487, VAT number SE502098945401. Contact: e-mail contact@nordics.co (customer service in English), phone +47 22 69 00 00 (in Norwegian, Swedish and English). Below: “we”, “us” or the “seller”.
1.2 Our offer is intended for consumers with a delivery address in the United Kingdom. You must be 18 or over to order from us.
1.3 The contract is concluded in English.
1.4 These terms are available before you order at easeformula.co.uk/terms-and-conditions, where you can download, save and print them at any time.
2.1 The presentation of the products on our website is not a binding offer but an invitation to place an order.
2.2 In the order form you enter your name, your e-mail address and your delivery address and choose the payment method. Before you order, you see a summary with the price and can check your details and correct any input errors directly in the form. By clicking the button “Order with obligation to pay” you make a binding offer for the delivery service described; these terms, which the order form refers to, thereby become part of the contract.
2.3 We confirm receipt of your order by e-mail straight away. This acknowledgement is not yet an acceptance of your offer. The contract is formed when we accept your order by e-mail, or at the latest when we dispatch the first product.
2.4 We store the text of the contract. At the latest on delivery of the first product, you receive by e-mail (a durable medium) the confirmation of the contract with your order details, these terms, the information about your right to cancel and the model cancellation form.
In “My account” (account.nordics.co) you can view, change and cancel your orders and your delivery service. You log in with a code or link that we send to the e-mail address you gave with your order; no password is needed. Using it is free.
4.1 EaseFormula is offered as an automatic delivery service: a contract with no fixed end date for the regular delivery of products. The first delivery is a trial pack containing a 30-day supply for £14.90, including VAT and delivery.
4.2 The voluntary 30-day period starts when you place your order. It is an extra service from us and is separate from the statutory cancellation period (section 11 and Annex 1).
4.3 You can cancel the delivery service at any time, as described in section 9. You don't need to send the trial pack back to do so.
4.4 If we receive your cancellation within the voluntary 30-day period, the first four-month delivery will not be dispatched. The voluntary period starts when you order and ends exactly 30 calendar days later at the same time of day. If you don't return the trial pack under the voluntary return scheme (section 10), the price of £14.90 remains payable.
4.5 If you haven't cancelled by the end of the voluntary 30-day period, the first four-month delivery is dispatched at the earliest after the end of that period. If the following day is not a dispatch day of our warehouse, we dispatch on the next dispatch day. The delivery is never brought forward.
4.6 A trial pack can only be ordered once per customer and household. We may refuse a further order for a trial pack.
4.7 At the moment we usually send a reminder by e-mail before each new regular delivery. This is a service, not a contractual obligation; we may change or stop it without notice.
5.1 All prices are in pounds sterling (GBP) and include VAT (currently 20 %).
5.2 Delivery to addresses in the United Kingdom is free for all deliveries. You only pay return costs in the cases set out in these terms or by law.
| Delivery | Contents | Total price | Payment |
|---|---|---|---|
| Trial pack | 30-day supply | £14.90 | one-off |
| Four-month delivery | Four-month supply (120 days) | £139.60 | 4 monthly payments of £34.90 |
5.3 Total amount of the first phase if you don't cancel the delivery service within the voluntary 30-day period: £154.50 (trial pack and first four-month delivery). If you cancel in time within the voluntary period, the first four-month delivery is not dispatched; you then only pay the price of a trial pack that you have not returned under the voluntary return scheme.
6.1 You pay by credit or debit card (processed by Stripe) or with PayPal. Payment details are processed directly by the payment provider you choose. By choosing the payment method, you authorise us to collect the agreed one-off and recurring amounts under the payment provider's terms.
6.2 You pay the price of the trial pack (£14.90) when you order.
6.3 Each four-month delivery costs £139.60 in total and is paid in 4 monthly payments of £34.90. The first payment is taken on the planned dispatch day of the delivery, the following ones on the same calendar day of the following months. If that day doesn't exist in a month, we take the payment on the last day of the month. If a payment day falls on a Saturday, Sunday or bank holiday, we may take the payment on that day or on the next working day. We charge no interest and no surcharge for paying in instalments.
6.4 If collecting an amount due fails, we may collect the same amount again while it remains unpaid, and we will let you know by e-mail. A new attempt is not a new claim.
6.5 If you pay late, the statutory rules apply. We may postpone later deliveries until the amounts due have been paid. We only charge costs that the law allows towards consumers.
6.6 We may transfer amounts due to a collection or financing partner, or instruct a debt collection agency. Your defences and other rights remain unaffected.
6.7 The products delivered remain our property until the delivery in question has been paid for in full.
7.1 We only deliver to addresses in the United Kingdom.
7.2 We dispatch from our warehouse in Sweden, Monday to Friday. After dispatch, delivery usually takes 5–14 working days. The prices include all charges for delivery to the United Kingdom; you pay no customs duty, import VAT or other charges on delivery.
7.3 We dispatch with a carrier of our choice, currently mainly PostNord or DHL and their partners in the United Kingdom. A change of carrier costs you nothing.
7.4 Please give a correct delivery address and let us know of any changes in good time before the next delivery (in “My account” or by e-mail).
8.1 Refusing or not collecting a parcel is neither a cancellation under your right to cancel nor a cancellation of the delivery service. Can't accept or collect a parcel? Then e-mail us at contact@nordics.co.
8.2 If a parcel comes back to us because you did not accept or collect it, or because your address was wrong, and you have not cancelled the contract, we may charge the actual and necessary costs of the return shipment, insofar as the return is your responsibility.
8.3 If you wish, we will send a returned parcel again; we may charge the actual delivery costs for this.
9.1 You can cancel the delivery service at any time, without giving a reason: online in “My account” (https://account.nordics.co/?lang=en) or by e-mail to contact@nordics.co. You don't need to send any products back to do so.
9.2 If we receive your cancellation within the voluntary 30-day period, the first four-month delivery will not be dispatched. If you don't return the trial pack under the voluntary return scheme, the price of £14.90 remains payable.
9.3 After the first four-month delivery has been dispatched, the delivery service continues with no fixed end date; no new fixed terms arise. The next four-month delivery is dispatched at the earliest 120 calendar days after the previous one; if that day is not a dispatch day, on the next dispatch day. If we postpone the dispatch to a later date, the cancellation deadline moves with it.
9.4 If you don't want the next four-month delivery to be dispatched, we must receive your cancellation no later than the 15th calendar day before the planned dispatch day. A cancellation that arrives 14 calendar days or less before the planned dispatch day no longer stops that next delivery: it is dispatched and you pay for it as agreed, and then the delivery service ends. You can see the planned dispatch day and the cancellation deadline in “My account”. Unless you give a later date, the cancellation takes effect at the earliest possible time.
9.5 We confirm every cancellation by e-mail, with the day we received it and the day the delivery service ends.
9.6 Either party's right to end the contract for good cause remains unaffected.
10.1 Separately from cancelling, you can return the trial pack under our voluntary 30-day return scheme. The trial pack must be unopened with the seal intact, and the parcel must arrive at our warehouse in Sweden within the 30 days. You pay the direct cost of sending it back.
10.2 Just sending us a message is not enough to meet the deadline; what counts is when the parcel arrives. We must be able to match the parcel to you: an order number is not needed if we can identify you clearly by name, e-mail address and address. For quick handling, you can send proof of postage or a tracking reference to contact@nordics.co.
10.3 The warehouse checks the return within 5 working days of receiving it. Once approved, we refund the amount you paid for the trial pack (£14.90) in full within 14 working days. A return that arrives in time and that we can match to you also counts as cancelling the delivery service. You can also cancel the delivery service without sending anything back.
10.4 If the trial pack only arrives at the warehouse after the 30 days, the voluntary return and the refund no longer apply. A cancellation you made earlier remains valid; your statutory rights remain unaffected.
10.5 There is no voluntary return for regular four-month deliveries, even if they are unopened. A statutory right to cancel that is still running and your rights if a product is damaged, incomplete or wrong remain unaffected.
Returns address for products:
Nordics Co AS
c/o Lundeby Webblager AB
Industrigatan 2
672 31 Årjäng
Sweden
E-mail: contact@nordics.co
11.1 As a consumer, you can cancel the contract within 14 days without giving any reason (Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013). The details are in the information about your right to cancel (Annex 1); you'll find the model cancellation form in Annex 2.
11.2 The delivery service is a contract for the regular delivery of goods. The cancellation period therefore starts on the day you receive the first product, the trial pack. A later delivery does not shorten the period.
11.3 You cancel by telling us clearly, for example by e-mail to contact@nordics.co, or during the cancellation period with the button “Cancel your contract online” (easeformula.co.uk/cancel-contract), which is on every page of the website. Simply sending a product back without a statement is not a cancellation.
11.4 After cancelling, you send the products to our warehouse in Årjäng, Sweden (Annex 1) and pay the direct cost of returning them.
11.5 The right to cancel does not apply to sealed goods which are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery. Opening the outer shipping box alone does not break the seal.
12.1 Under the Consumer Rights Act 2015, the products must be of satisfactory quality, fit for purpose and as described.
12.2 If they are not (for example because a product is damaged, incomplete or not the product you ordered), you can reject it and get a full refund within 30 days of delivery. After that, or if you prefer, you can ask for a repair or replacement; if that is not possible, is not done within a reasonable time and without significant inconvenience to you, or doesn't fix the fault, you can ask for a price reduction or reject the product for a refund. You have up to six years (five years in Scotland) to bring a claim. Please report a fault to contact@nordics.co; a photo helps but is not required.
12.3 We pay the costs of a repair or replacement, including delivery costs. Refunds are made to the payment method you originally used, unless we agree otherwise.
12.4 Please note the best-before date and the storage instructions on the packaging.
We are liable in accordance with the law. Nothing in these terms excludes or limits any rights you have as a consumer that cannot by law be excluded or limited.
EaseFormula is a food supplement. Do not exceed the recommended daily dose. A food supplement should not be used as a substitute for a varied, balanced diet and a healthy lifestyle. Keep out of the reach of young children.
15.1 Our customer service can be reached in English by e-mail at contact@nordics.co; by phone (+47 22 69 00 00) in Norwegian, Swedish and English. We usually answer complaints within 14 days.
15.2 If we can't resolve your complaint, you can get free, impartial consumer advice from the Citizens Advice consumer helpline (citizensadvice.org.uk) in England and Wales, Advice Direct Scotland (consumeradvice.scot) in Scotland and Consumerline (nidirect.gov.uk) in Northern Ireland. Your right to go to court, for example through the small claims procedure, remains unaffected.
How we process personal data and use cookies is described in our privacy policy at easeformula.co.uk/privacy.
17.1 We may change these terms for a valid reason, namely changes in the law or case law, changes to payment methods, carriers or delivery routes, and for the security of the website or to prevent misuse.
17.2 We inform customers with a running delivery service by e-mail at least 14 days before the change takes effect. The change only applies if you do not object to it; we point this out expressly in that e-mail. If you don't agree, you can also cancel with immediate effect up to that date. Prices and deliveries already dispatched never change because of such a change.
18.1 These terms are governed by the law of England and Wales. This does not take away the protection of the mandatory consumer law of the part of the United Kingdom where you live.
18.2 You can bring legal proceedings in the courts of the part of the United Kingdom where you live (England and Wales, Scotland or Northern Ireland).
You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the first good (the trial pack).
To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail):
Nordics Co AS
c/o BA5 Invest AS
Cort Adelers gate 17
0254 Oslo
Norway
E-mail: contact@nordics.co
Phone: +47 22 69 00 00
You may use the attached model cancellation form, but it is not obligatory.
You can also electronically fill in and submit the model cancellation form or any other clear statement on our website, using the button “Cancel your contract online” at the bottom of every page of easeformula.co.uk (easeformula.co.uk/cancel-contract). If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (e.g. by e-mail) without delay.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We will make the reimbursement without undue delay, and not later than 14 days after the day we receive back from you any goods supplied, or (if earlier) 14 days after the day you provide evidence that you have returned the goods.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. Please send them to our warehouse:
Nordics Co AS
c/o Lundeby Webblager AB
Industrigatan 2
672 31 Årjäng
Sweden
The deadline is met if you send back the goods before the period of 14 days has expired.
You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
The right to cancel does not apply to sealed goods which are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery. Opening the outer shipping box alone does not break the seal.
About the voluntary 30-day return: the voluntary 30-day return of the trial pack is an extra service from Nordics Co AS, separate from this statutory right to cancel. You'll find the details at easeformula.co.uk/returns-and-cancellation. It does not limit your right to cancel.
(Complete and return this form only if you wish to withdraw from the contract)
To:
Nordics Co AS
c/o BA5 Invest AS
Cort Adelers gate 17
0254 Oslo
Norway
E-mail: contact@nordics.co
Phone: +47 22 69 00 00
I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*)/for the supply of the following service (*),
Ordered on (*)/received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
Date
(*) Delete as appropriate.